Reigate Dental Centre
47 West Street
Reigate Surrey UK
RH2 9BZ
01737224870
Our website address is: https://reigatedental.co.uk

What personal data we collect and why we collect it

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.

Jetpack Ads

Site Visitors

Data Used

We collect and send the following information (made available from the visitor’s browser) to our Demand Partners: IP address, geographical data (derived from the IP address), user agent, operating system, device type, unique user ID (randomly generated identifier), current URL, and IAB (Interactive Advertising Bureau) interest category. The advertising partners may use that information to display personalized ads to those visitors. The sharing of this information with our advertising partners may be considered a “sale” of information under the CCPA.
Data Retention: Log data (IP address, geographical data, user agent, operating system, device type) is stored for 30 days. The unique user ID is stored in cookies and is retained for 1 year.

Activity Tracked

We track ad impressions, video-related events (i.e. pause, mute, 100% plays, etc.) or errors, and ad click events.
Various cookies are used for the following purposes: delivering targeted advertisements to specific visitors, storing user identifiers, and collecting anonymous ad platform stats.

Site User

Data Used

In order to process payments via PayPal, the following site owner-related information is utilized: site owner’s email address, physical address, site URL, and WordPress.com-connected site ID.
For compliance with US tax regulations, we also collect whether the site owner is a US Resident (or based in the US), and if so, we collect tax reporting information including Social Security Number or US Tax ID, Full Name or Business Name, and physical address.

Activity Tracked

We track when, and by which user, the feature is activated and deactivated.
We also track updates to the user’s Paypal email address (so that we can continue to successfully process any payments).

Data synced

We sync options that identify whether or not the feature is activated, as well as the site’s current approval status (i.e. is this site approved to participate in the WordAds program?).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

KEEPING YOUR RECORDS

This practice complies with the 1998 Data Protection Act and this policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

What personal data do we hold?

In order to provide you with a high standard of dental care and dental products, we need to hold personal information about you. This personal data comprises:
your past and current medical and dental condition; personal details such as your age, national insurance number/NHS number, address, telephone number and your general medical practitioner
radiographs, clinical photographs and study models
information about the treatment that we have provided or propose to provide and its cost
notes of conversations/incidents that might occur for which a record needs to be kept
records of consent to treatment
any correspondence relating to you with other health care professionals, for example in the hospital or community services.

Why do we hold information about you?

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care. We also need to process personal data about you in order to provide care under NHS arrangements and to ensure the proper management and administration of the NHS.
Retaining information
We will retain your dental records while you are a practice patient and after you cease to be a patient, for at least eleven years or for children until age 25, whichever is the longer.

Security of information

Personal data about you is held on our secure system.

The information is not accessible to the public and only authorised members of staff have access to it.

Our computer system has secure audit trails and
your past and current medical and dental condition; personal details such as your age, national insurance number/NHS number, address, telephone number and your general medical practitioner
radiographs, clinical photographs and study models
information about the treatment that we have provided or propose to provide and its cost
notes of conversations/incidents that might occur for which a record needs to be kept
records of consent to treatment
any correspondence relating to you with other health care professionals, for example in the hospital or community services.
we back up information routinely.

Who we share your data with

In order to provide proper and safe dental care, we may need to disclose personal information about you to:
your general medical practitioner
the hospital or community dental services
other health professionals caring for you
NHS payment authorities
the Inland Revenue
the Benefits Agency, where you are claiming exemption or remission from NHS charges
private dental schemes of which you are a member.
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/ organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only that information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.
Where possible you will be informed of these requests for disclosure.

Access

You have the right of access to the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will provide a copy of the record within 40 days of receipt of the request.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the practice manager. You have the right to object, but this may affect our ability to provide you with dental care.
your general medical practitioner
the hospital or community dental services
other health professionals caring for you
NHS payment authorities
the Inland Revenue
the Benefits Agency, where you are claiming exemption or remission from NHS charges
private dental schemes of which you are a member.